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Originally from Melbourne, I moved to Cairns with my family in 1991 and started my career in Finance with Suncorp. After a transfer to open Suncorp branches in Sydney in 1995 I returned to Cairns and moved into the Insurance Broking Industry.
The allure that has kept me in the industry for 25 years are the relationships that I have made with local business owners, Insurers and the Cairns community. Being a local, I understand the unique needs of Far North Qld and the perils of finding and providing insurance solutions to suit my clients and most of all ensure they are protected.
I have partnered with Astute North QLD to create Astute General Insurance and I look forward to growing the existing relationships I have made and supporting new clients through all aspects of their Insurance needs through exceptional customer service, which Astute are so well known for providing.
At home there’s 2 teenage boys, 3 dogs, 1 cat, and 3 horses. I love being home cooking/creating which is not often or find me at the racetrack dressed to the nines in an original local creation (supporting local designers/artists is a passion) or at the gym thinking about getting back into Bodybuilding after a long off season 2016. I’m dedicated to whatever new adventure or challenge comes into my life and giving back to this wonderful community of Cairns whenever I can.
We recently had an appointment with Astute to help us sort out our mortgage needs. From the moment we stepped into the building we were made to feel welcome. From Shae on the front desk to Damian during our appointment. Damian went above and beyond to help us with our needs, explaining things simply and offering further support. It all makes so much more sense when you have someone who knows what they’re talking about! Thank you so much.
Prompt efficient service from the 1st phone call to make an appointment through to the loan contract. Excellent service all round. Well informed and kept up to date throughout the process . Highly recommended. Thank you.
We were recommended from friends to see Fei Chan to discuss buying investment property. He was very polite, friendly, sincere and honest. But most importantly, he has made it clearer for us on how to build our property portfolio for a better future. For that, I too highly recommend his service to others.
I found every time I rang the office with a query the phone was answered promptly. Gus and his team stayed in contact at all times either by email or phone just to make sure I had complete understanding of the forms I was signing and the procedures they were taking to finalise the loan. I was never left wondering what happens next.
The staff in the Cairns office were amazing. The receptionist was the best I have ever encountered in a business and any staff that walked past us said hello. The entire office appears to be a very friendly, happy and vibrant workplace!
I had no understanding of how the insurance side of Astute worked. After my first visit with Peta I was blown away with how she explained everything to me. And what I didn’t understand she was happy to take the extra time to explain them again. I felt she was very thorough and when I left I was able to think about what suited my needs to make a decision on how I wanted to proceed. Thanks Peta for advice.
My husband and I went to Astute today, firstly met with Shae at the front reception and had a chat with her. It was lovely to chat with such a friendly happy lady who made us feel welcome.
We went upstairs and met with John Watts for some financial advice. We have known John Watts for over 10 years now, and truly admire his honesty and ‘no beating around the bush business eiquette’. We would highly recommend anyone requiring financial advice and/or a financial bank loan to not look any further than that of the ASTUTE team. J Thanks Astute….
